為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

When I click a hyperlink to a website in an email in Microsoft Outlook, a pop up window the following error message: “This operation has been cancelled due...

  • 6 回覆
  • 2 有這個問題
  • 15 次檢視
  • 最近回覆由 BobDanielson

more options

I uninstalled FF then downloaded and installed FF 62.0.3. When I click a hyperlink to a website in an email in Microsoft Outlook, a pop up window displays the following error message: “This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.”

How do I resolve this issue?

I uninstalled FF then downloaded and installed FF 62.0.3. When I click a hyperlink to a website in an email in Microsoft Outlook, a pop up window displays the following error message: “This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.” How do I resolve this issue?

被選擇的解決方法

This error can occur if you uninstall your default browser. Office is a bit stupid about finding your new default browser setting; it keeps looking in the old location rather than switching to the default browser set in Windows.

Did you uninstall your default browser (Firefox or something else) around the time this problem started? Since Firefox is now a 64-bit application, if you remove and reinstall it, it often shows up where 64-bit applications are installed (C:\Program Files\Mozilla Firefox) instead of where 32-bit applications are installed (C:\Program Files (x86)\Mozilla Firefox), where it may have been earlier. Office can't handle that. Stupid Office.

There's no easy, clean way to point Office to a new location in a case like this. It might be most efficient to use the registry fix listed here: https://www.slipstick.com/problems/this-operation-has-been-cancelled-due-to-restrictions/

從原來的回覆中察看解決方案 👍 1

所有回覆 (6)

more options

This would mean whomever is the admin for that computer needs to change the privileges and that isn't something this forum can help with. Do you have the Office Outlook running when you do this? If so then you have the file associations set wrong somewhere and Outlook isn't able to verify the privileges to open it.

more options

This is a problem with Outlook that isn't able to open specific links (file extension).

This issue can be a problem with the default browser settings where some registry keys are incorrect or corrupted. You can try to redo the default browser setting and temporarily set another browser as the default browser. If that doesn't help then try to uninstall and reinstall Firefox. When you are on Windows 10 then make sure to set another browser as the default browser before uninstalling Firefox.

more options

This is a personal home PC which makes me the "system Admin". I've attempted to correct changes to apps and file associations, however, it has not resolved the issue.

more options

Did you uninstall office and deleted the office folder and then reinstalled Office?

more options

選擇的解決方法

This error can occur if you uninstall your default browser. Office is a bit stupid about finding your new default browser setting; it keeps looking in the old location rather than switching to the default browser set in Windows.

Did you uninstall your default browser (Firefox or something else) around the time this problem started? Since Firefox is now a 64-bit application, if you remove and reinstall it, it often shows up where 64-bit applications are installed (C:\Program Files\Mozilla Firefox) instead of where 32-bit applications are installed (C:\Program Files (x86)\Mozilla Firefox), where it may have been earlier. Office can't handle that. Stupid Office.

There's no easy, clean way to point Office to a new location in a case like this. It might be most efficient to use the registry fix listed here: https://www.slipstick.com/problems/this-operation-has-been-cancelled-due-to-restrictions/

more options

jscher2000 diagnosed what I did to cause the problem and then provide the fix. Thanks!