為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Problem with Kaspersky certificate

more options

Running Windows 10 64-bit machine. Kaspersky Internet Security ver 19.0.0.1088(c). Mozilla Firefox 62.0.3 freshly reinstalled. Kaspersky continues to say "Secure traffic scan in Firefox is limited." Kaspersky fix leads to importing KIS certificate via Firefox Certificate Manager who says it's already installed as a certificate authority. Mozilla forums (1yr old post) says uninstall Kaspersky. Nice.

Is there a way I can get these two to play nice together? Thanks

Running Windows 10 64-bit machine. Kaspersky Internet Security ver 19.0.0.1088(c). Mozilla Firefox 62.0.3 freshly reinstalled. Kaspersky continues to say "Secure traffic scan in Firefox is limited." Kaspersky fix leads to importing KIS certificate via Firefox Certificate Manager who says it's already installed as a certificate authority. Mozilla forums (1yr old post) says uninstall Kaspersky. Nice. Is there a way I can get these two to play nice together? Thanks

所有回覆 (1)

more options

This article? Secure traffic control error in the Mozilla Firefox or Thunderbird

Does Firefox work with secure sites currently? Can you tell whether Kaspersky is successfully inserting itself in the middle? For example, on this page on Mozilla Support, call up the Certificate Viewer using the Page Info dialog. Either:

  • right-click (on Mac Ctrl+click) a blank area of the page and choose View Page Info > Security > "View Certificate"
  • (menu bar) Tools > Page Info > Security > "View Certificate"
  • click the padlock or "i" icon in the address bar, then the ">" button, then More Information, and finally the "View Certificate" button

Normally, the "Issued By" section lists Common Name: Amazon these days, because this server is hosted on AWS (Amazon Web Services). What does yours say -- does it reference Kaspersky?

If Kaspersky is working in your current profile, Kaspersky's detection of a problem could be a false positive.