We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

every firefox session ends with a new window with an erroneous whatsapp:// protocol url

  • 5 回覆
  • 1 有這個問題
  • 6 次檢視
  • 最近回覆由 FredMcD

more options

I tested a link in Firefox where the URL was started https://wa.me/123456789, which redirects to whatsapp://send?phone=123456789&text=&source=&data=. Of course, Firefox does not understand that protocol and displays the message "The address wasn’t understood". (Apparently Chrome does understand it - but that it NOT the point of my question.)

HOWEVER, since then, when every single session with Firefox is closed, a new Firefox window opens displaying once again the URL whatsapp://send?phone=123456789&text=&source=&data= and the message "The address wasn't understood".

I am trying to understand this bizarre, repetitive behavior and how to eliminate it.

I tested a link in Firefox where the URL was started https://wa.me/123456789, which redirects to whatsapp://send?phone=123456789&text=&source=&data=. Of course, Firefox does not understand that protocol and displays the message "The address wasn’t understood". (Apparently Chrome does understand it - but that it NOT the point of my question.) HOWEVER, since then, when every single session with Firefox is closed, a new Firefox window opens displaying once again the URL whatsapp://send?phone=123456789&text=&source=&data= and the message "The address wasn't understood". I am trying to understand this bizarre, repetitive behavior and how to eliminate it.

被選擇的解決方法

That's a new one on me. I called for more help.

Have you tried removing the sessionstore files?

從原來的回覆中察看解決方案 👍 0

所有回覆 (5)

more options

Are you saying the page comes up when you close Firefox, or when you open it later?

You may have corrupt sessionstore [v56] sessionstore.jsonlz4 file(s). Delete all sessionstore* files and the sessionstore-backups folder.

Type about:support<enter> in the address bar.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Linux: Under the page logo on the left side, you will see Application Basics. Under this find Profile Directory. To its right press the button Open Directory.

Locate the above file. Then rename or delete it. Restart Firefox.

more options

The page comes up when I close Firefox, not when I open it.

more options

選擇的解決方法

That's a new one on me. I called for more help.

Have you tried removing the sessionstore files?

more options

Removing the sessionstore files resolves the problem. But it would be nice to understand what caused it in the first place.

more options

I asked someone to look at this.