為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Sync trouble

  • 1 回覆
  • 1 有這個問題
  • 3 次檢視
  • 最近回覆由 Paul

more options

I forgot my Firefox password after clearing all Firefox app data from my phone. After resetting it, I still can't sync my passwords or logins or anything. It's been an hour and I've followed all the steps.

I forgot my Firefox password after clearing all Firefox app data from my phone. After resetting it, I still can't sync my passwords or logins or anything. It's been an hour and I've followed all the steps.

所有回覆 (1)

more options

Hi

Any data you have on the server will be erased when you reset your password. Your other devices will stop synchronizing unless you update them with the new password.