為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

On one of three machines, Thunderbird Linux password manager does not work; Windows 10 does

  • 2 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 Howard

more options

I have several machines that dual-boot Windows 10 and Linux openSUSE Leap 15.0. Thunderbird is installed on all machines for both operating systems. The two Thunderbirds both access the same profile on each machine. On all but one machine, Thunderbird works correctly in both operating systems. On the machine I most recently set up, Thunderbird works fine in Windows 10, but password manager is broken in openSUSE. Linux Thunderbird is 60.3.0 (64-bit).

In the faulty Thunderbird, all messages and address book are same as in Windows, but clicking Edit -> Preferences -> Security tab -> Saved passwords pops up a window with no entries. In Windows, doing Tools -> Options -> Security tab -> Saved passwords pops up a window with a list of a number of accounts with saved passwords.

In the Linux Thunderbird, trying to get messages brings up a password request box. When I type the password and do NOT check the remember password box, Thunderbird connects to the server and downloads new mail. In the password request box, if I type the password and DO check the remember password box, nothing happens: no connection, no mail, no remembered password.

I have compared all the Thunderbird settings on the faulty box with the settings on the machines that work right, and everything looks the same.

A similar issue was posted at https://support.mozilla.org/en-US/questions/1234460, but there is no solution there.

What can I do to get the openSUSE Thunderbird password manager working on this one machine, like it does on the others?

Thanks, Howard

I have several machines that dual-boot Windows 10 and Linux openSUSE Leap 15.0. Thunderbird is installed on all machines for both operating systems. The two Thunderbirds both access the same profile on each machine. On all but one machine, Thunderbird works correctly in both operating systems. On the machine I most recently set up, Thunderbird works fine in Windows 10, but password manager is broken in openSUSE. Linux Thunderbird is 60.3.0 (64-bit). In the faulty Thunderbird, all messages and address book are same as in Windows, but clicking Edit -> Preferences -> Security tab -> Saved passwords pops up a window with no entries. In Windows, doing Tools -> Options -> Security tab -> Saved passwords pops up a window with a list of a number of accounts with saved passwords. In the Linux Thunderbird, trying to get messages brings up a password request box. When I type the password and do NOT check the remember password box, Thunderbird connects to the server and downloads new mail. In the password request box, if I type the password and DO check the remember password box, nothing happens: no connection, no mail, no remembered password. I have compared all the Thunderbird settings on the faulty box with the settings on the machines that work right, and everything looks the same. A similar issue was posted at https://support.mozilla.org/en-US/questions/1234460, but there is no solution there. What can I do to get the openSUSE Thunderbird password manager working on this one machine, like it does on the others? Thanks, Howard

所有回覆 (2)

more options

Is a master password in play on the working or faulty install ?

Does manually requesting a 'Get Messages' still fetch as expected even if it is an additional manual step?

more options

Corey 'linuxmodder' Sheldon said

Is a master password in play on the working or faulty install ? Does manually requesting a 'Get Messages' still fetch as expected even if it is an additional manual step?

No, there is no master password in play on any of the machines.

Manually requesting 'Get Messages' works if I type the password in the pop-up box, and do NOT check save password.