為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox is not playing most of my videos

  • 6 回覆
  • 1 有這個問題
  • 12 次檢視
  • 最近回覆由 anuprao04

more options

I have been running Mozilla that comes default with Ubuntu 18.04 for the last one and a half months but not been able to play most videos and gifs. Youtube runs properly but Amazon Prime does not. I tried restarting in the safe mode and still couldn't get it to work. I only added an ad-blocker add on and disabling this did not help too.

I browse reddit and one thing I noticed is that gfycat gifs play fine but rest of them just don't play. They just show a picture of the first frame, no error messages as such.

I have been running Mozilla that comes default with Ubuntu 18.04 for the last one and a half months but not been able to play most videos and gifs. Youtube runs properly but Amazon Prime does not. I tried restarting in the safe mode and still couldn't get it to work. I only added an ad-blocker add on and disabling this did not help too. I browse reddit and one thing I noticed is that gfycat gifs play fine but rest of them just don't play. They just show a picture of the first frame, no error messages as such.

被選擇的解決方法

With the various flavors of Ubuntu you may also find the FFmpeg in Ubuntu Restricted Extras for example. https://help.ubuntu.com/community/RestrictedFormats

從原來的回覆中察看解決方案 👍 0

所有回覆 (6)

more options

Please try the full installer from; Download Firefox For All languages And Systems {web link}

more options

I installed from the link given but still the issue is not solved. Thanks for the reply!

more options
more options

Make sure you have installed the latest FFmpeg packages in Ubuntu. See also about:config: media.ffmpeg.enabled = true

You can open the YouTube test page to check support in Firefox for playing HTML5 media.

more options

選擇的解決方法

With the various flavors of Ubuntu you may also find the FFmpeg in Ubuntu Restricted Extras for example. https://help.ubuntu.com/community/RestrictedFormats

more options

Installing restricted extras package solved the issue. Many Thanks for replying!