為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

My Heritage website is very slow using Firefox.....

  • 3 回覆
  • 1 有這個問題
  • 2 次檢視
  • 最近回覆由 FredMcD

more options

......so I have been forced to make Chrome my default browser ( I prefer FF) as I like to use split screen with other genealogical websites. I caled MY Heritage but they couldn't help. Any suggestions?

......so I have been forced to make Chrome my default browser ( I prefer FF) as I like to use split screen with other genealogical websites. I caled MY Heritage but they couldn't help. Any suggestions?

被選擇的解決方法

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

從原來的回覆中察看解決方案 👍 0

所有回覆 (3)

more options

選擇的解決方法

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

more options

Thanks very much Fred. I have worked through the suggestions and they have certainly much improved the problem. One tends to forget the caches etc and I have blocked them in future. R

more options

Glad to help. Safe Surfing.

This is how I do that:

Type about:preferences#privacy<enter> in the address bar. The button next to History, select Use Custom Settings.

Turn on Remember My Browsing And Download History At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on Cache and Form And Search History.