為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Right after newest firefox update to my laptop, monitor went blank. How to get monitor back so I can customize firefox?

  • 2 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 frannie-1

more options

Right after newest firefox update to MY LAPTOP, monitor went blank (black). How to get monitor back so I can customize firefox? No-one seems to be able to realize that, if my monitor is blank, how can I access anything? Thanks very much if you can help.

This computer I'm using right now to find a solution is MY DESKTOP computer - it is fine so far with the new update.

Right after newest firefox update to MY LAPTOP, monitor went blank (black). How to get monitor back so I can customize firefox? No-one seems to be able to realize that, if my monitor is blank, how can I access anything? Thanks very much if you can help. This computer I'm using right now to find a solution is MY DESKTOP computer - it is fine so far with the new update.

所有回覆 (2)

more options

Hi frannie-1, I assume you found a solution to this by now.

I can't think of a good reason for the monitor to go blank as a result of restarting Firefox. If your laptop has a "Windows" key, in that situation, I would try Windows + D to show the desktop and see whether that is visible and lets you manage applications a little more normally. Your laptop also might have Fn buttons related to external displays. One of those might help??

more options

Thanks, didn't work. May need new battery.