為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

flash update

  • 3 回覆
  • 1 有這個問題
  • 6 次檢視
  • 最近回覆由 cor-el

more options

I received a notification to update the Flash Player on Firefox. It doesn't look official so I did not click install. The manner in which it behaved after I tried to get rid of it confirms my suspicion that it's a scam. Upon clicking the hyperlink that says "Do not show this notification again" a banner appeared at the top left of the click asking me to allow the update. I clicked no but it continued to appear. In fact, it appeared multiple times until closing Firefox thru the task manager. However, when I opened Firefox afterwards the same prompt to upgrade Flash appeared right after opening Firefox. I can't stop this so I have stopped using Firefox. I checked the regular Firefox upgrade dialog thru about Firefox. It upgraded Firefox to version 67.0.2 with no Flash player update Then I ran a Malwarebytes scan. The result was "no threats detected." Have other users faced this problem? What should I do?

I received a notification to update the Flash Player on Firefox. It doesn't look official so I did not click install. The manner in which it behaved after I tried to get rid of it confirms my suspicion that it's a scam. Upon clicking the hyperlink that says "Do not show this notification again" a banner appeared at the top left of the click asking me to allow the update. I clicked no but it continued to appear. In fact, it appeared multiple times until closing Firefox thru the task manager. However, when I opened Firefox afterwards the same prompt to upgrade Flash appeared right after opening Firefox. I can't stop this so I have stopped using Firefox. I checked the regular Firefox upgrade dialog thru about Firefox. It upgraded Firefox to version 67.0.2 with no Flash player update Then I ran a Malwarebytes scan. The result was "no threats detected." Have other users faced this problem? What should I do?
附加的畫面擷圖

被選擇的解決方法

Flash is a plugin, not a Firefox or Mozilla program.

. Whenever you get a message / popup that software / files need to be updated;

DO NOT USE ANY OF THE PROVIDED LINKS

While this may be a legitimate message, it could also be Malware or a Virus. Anytime you want or need to check for upgrades, go to the website of the True Owner of the program in question. For example, to check out Firefox, go to https://www.mozilla.org {web link}

You can report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery

Help us safeguard Mozilla’s trademarks by reporting misuse {web link}

For over a year, an epidemic of Fake Update Notices have been popping up all over the place. https://support.mozilla.org/en-US/kb/forum-response-i-found-fake-firefox-update

從原來的回覆中察看解決方案 👍 2

所有回覆 (3)

more options

選擇的解決方法

Flash is a plugin, not a Firefox or Mozilla program.

. Whenever you get a message / popup that software / files need to be updated;

DO NOT USE ANY OF THE PROVIDED LINKS

While this may be a legitimate message, it could also be Malware or a Virus. Anytime you want or need to check for upgrades, go to the website of the True Owner of the program in question. For example, to check out Firefox, go to https://www.mozilla.org {web link}

You can report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery

Help us safeguard Mozilla’s trademarks by reporting misuse {web link}

For over a year, an epidemic of Fake Update Notices have been popping up all over the place. https://support.mozilla.org/en-US/kb/forum-response-i-found-fake-firefox-update

more options

A way out of a trap page is to (force it if needed) Close Firefox. Wait about 20 seconds for Firefox to finish closing. Right-click on the Firefox icon and select Open New Window. +++++++++++++++++++++++++++++++++ Sometimes this works. If it opens, close it by Menu > File > Exit. This will flush out that web page from the Session Store.


You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

more options

Note that there was a recent Flash update (32.0.0.207), but Flash has never been part of Firefox and Flash will always have to be updated via Flash itself or via the Adobe website.


If you get a pop-up message asking to update Firefox or plugins or scanning for malware then such a message is likely a scam and you should NEVER respond to such an alert to avoid getting infected with malware.

  • only update Firefox via "Help -> About" or by downloading and installing Firefox from the Mozilla and never via a pop-up or link on a web page.
  • plugins should only be updated via the plugin itself or by visiting the home page of the plugin.

See also: