為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

How do I have a crash report deleted?

  • 3 回覆
  • 1 有這個問題
  • 2 次檢視
  • 最近回覆由 Matt

more options

Thunderbird apparently crashed just now (actually I x'd it out before it had fully opened) and a box popped up, at the bottom of which was a 'quit Thunderbird' button. It was just after I'd clicked this that I noticed it was a crash report submission form, and that the 'submit report' box was checked by default. I do not want to submit a crash report to Mozilla, as I cannot risk the privacy of the machine, and it was not caused by a software problem in any case. Can someone tell me how to have the report deleted?

Thunderbird apparently crashed just now (actually I x'd it out before it had fully opened) and a box popped up, at the bottom of which was a 'quit Thunderbird' button. It was just after I'd clicked this that I noticed it was a crash report submission form, and that the 'submit report' box was checked by default. I do not want to submit a crash report to Mozilla, as I cannot risk the privacy of the machine, and it was not caused by a software problem in any case. Can someone tell me how to have the report deleted?

由 Kwcyn320 於 修改

所有回覆 (3)

more options

Thunderbird by default submits crash reports to help them make Thunderbird more stable and secure. Crash Reports can be seen here: In thunderbird Help > Troubleshooting Information scroll down to 'Crash Reports' section click on 'All crash reports' to see list in a separate tab. You can remove them.

What is included in the Crash Reports: https://www.mozilla.org/en-US/privacy/thunderbird/#crash-reporter

Crash report options enable/disable here: Menu icon > Options > Advanced > 'Data Choices' tab

由 Toad-Hall 於 修改

more options

Does removing the crash report in Thunderbird just remove it from my system, or does it remove it from public circulation as well?

more options

Kwcyn320 said

Does removing the crash report in Thunderbird just remove it from my system, or does it remove it from public circulation as well?

It removes it from your system.