為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Read emails disappear after reading. No View>Messages option

  • 1 回覆
  • 1 有這個問題
  • 109 次檢視
  • 最近回覆由 ed14

more options

i am having an issuse with my email disappearing after its read and i leave the inbox and go to another folder. If "Read" Emails are left in the "Inbox", then I leave that folder, move to another folder, and return to the "Inbox" only "Unread" emails are visible. All the "Read" emails previously in the "Inbox" have disappeared In his response here, https://support.mozilla.org/en-US/questions/1174396, Matt says click View>Messages>All but I dont see a View>Messages option unless I am not looking in the correct place. On the Menu, I select the View dropdown and only see: Toolbars, Layouts, Folders, Today Pane, Calendar, Tasks, Sortby, Threads, Headers, Message Body As, Display Attachments Inline, Zoom, Text Encoding, Message Source, Message Security Info.

There is no "Messages" option available.

I have been having this issue since around the time of the last update. Am I missing something here? Any help would be greatly appreciated. Using 64bit Windows 10. Thanks.

i am having an issuse with my email disappearing after its read and i leave the inbox and go to another folder. If "Read" Emails are left in the "Inbox", then I leave that folder, move to another folder, and return to the "Inbox" only "Unread" emails are visible. All the "Read" emails previously in the "Inbox" have disappeared In his response here, https://support.mozilla.org/en-US/questions/1174396, Matt says click View>Messages>All but I dont see a View>Messages option unless I am not looking in the correct place. On the Menu, I select the View dropdown and only see: Toolbars, Layouts, Folders, Today Pane, Calendar, Tasks, Sortby, Threads, Headers, Message Body As, Display Attachments Inline, Zoom, Text Encoding, Message Source, Message Security Info. There is no "Messages" option available. I have been having this issue since around the time of the last update. Am I missing something here? Any help would be greatly appreciated. Using 64bit Windows 10. Thanks.

被選擇的解決方法

Looks like I found the issue. View>Messages doesn't exist. Now View>Threads is the option. Here I had "Unread" selected for some reason so when I selected View>Threads>All, all my messages returned to view.

從原來的回覆中察看解決方案 👍 0

所有回覆 (1)

more options

選擇的解決方法

Looks like I found the issue. View>Messages doesn't exist. Now View>Threads is the option. Here I had "Unread" selected for some reason so when I selected View>Threads>All, all my messages returned to view.