為了改善您的使用體驗，本網站正在進行維護，部分功能暫時無法使用。若本站的文件無法解決您的問題，想要向社群發問的話，請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問，我們的社群成員將很快會回覆您的疑問。

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

How do i import my local folders and email addresses from old laptop to new one in TB?

  • 1 回覆
  • 1 有這個問題
  • 3 次檢視
  • 最近回覆由 Toad-Hall

proregno
proregno
more options

Hello,

Hope someone can help me, I have followed all these steps to move Thunderbird Data from my old laptop to my new laptop:

https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

Everything fine until the last step, this one:

"14. When prompted, choose to replace your current data."

I was not prompted, waited a bit, but nothing happened.

I then opened Thunderbird on my new laptop, and it asked for username, password, etc. and I did that, connecting TB with my gmail address.

Now, after I connected (with the TB server), I got all my emails that was in my 'inbox', also the newest ones today, and I got all my 'sent mail' but I did not get

a. all my email addresses

b. all my 'local folders' on old laptop that I created, about 15 local folders, they do not show in my new TB on my new laptop.

Should a and b be part of the above steps to transfer it to my new laptop, or is there other steps to copy my email addresses and local folders to my new TB on my new laptop?

Thank you for any help or suggestions.

Greetings

Hello, Hope someone can help me, I have followed all these steps to move Thunderbird Data from my old laptop to my new laptop: https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer Everything fine until the last step, this one: "14. When prompted, choose to replace your current data." I was not prompted, waited a bit, but nothing happened. I then opened Thunderbird on my new laptop, and it asked for username, password, etc. and I did that, connecting TB with my gmail address. Now, after I connected (with the TB server), I got all my emails that was in my 'inbox', also the newest ones today, and I got all my 'sent mail' but I did not get a. all my email addresses b. all my 'local folders' on old laptop that I created, about 15 local folders, they do not show in my new TB on my new laptop. Should a and b be part of the above steps to transfer it to my new laptop, or is there other steps to copy my email addresses and local folders to my new TB on my new laptop? Thank you for any help or suggestions. Greetings

所有回覆 (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

What version of thunderbird are you running on the new laptop ? What version of thunderbird are you running on the old laptop ?

If you had installed and run Thunderbird for the first time on new laptop it would have created a default profile. Then you would have exited Thunderbird on both computers in order to copy and paste the 'Thunderbird' folder.


If you copied the User Account/Appdata/Roaming/Thunderbird folder on old laptop and then pasted it into 'Roaming' folder on new laptop, you would either have needed to delete that default 'Thunderbird' folder first prior to pasting or when pasting into 'Roaming' folder you would get prompted to overwrite the current Thunderbird folder.


On old laptop: Q: Did you exit Thunderbird first - this is important and then copy the: C:/Users/User Account name/Appdata/Roaming/'Thunderbird' folder to an external hardrive or usb etc.?

Q: Did you copy the 'Thunderbird' folder or something else ?


On new laptop: C:/Users/User Account name/Appdata/Roaming/ Is there only one 'Thunderbird' folder in the 'Roaming ' folder?

Please post images showing the contents of the following: C:/Users/User Account name/Appdata/Roaming/'Thunderbird' folder C:/Users/User Account name/Appdata/Roaming/Thunderbird/'Profiles' folder