Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

為了改善您的使用體驗，本網站正在進行維護，部分功能暫時無法使用。若本站的文件無法解決您的問題，想要向社群發問的話，請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問，我們的社群成員將很快會回覆您的疑問。

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

profiles won't load not matter what

  • 3 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 copper460

copper460
copper460
more options

Hello, Thank you for your help. This morning I started TB and no profiles loaded. It opens like a new I have gone through all the troubleshooting suggestions I can find. So far I have stopped TB, and use the profile manager to create a new profile, delete old profiles, and then copy old data over into new profile. Reviewed, renamed, replaced the profiles.ini file. It points to the correct profile name. Replaced the prof.js file with an older one. Even went back to 60.9 version. Everything I have tried has not worked.

I do use the profile manager to start each time, to ensure I am using the correct profile.

Any suggestions? I apologize if I forgot to list something I have tried.

Hello, Thank you for your help. This morning I started TB and no profiles loaded. It opens like a new I have gone through all the troubleshooting suggestions I can find. So far I have stopped TB, and use the profile manager to create a new profile, delete old profiles, and then copy old data over into new profile. Reviewed, renamed, replaced the profiles.ini file. It points to the correct profile name. Replaced the prof.js file with an older one. Even went back to 60.9 version. Everything I have tried has not worked. I do use the profile manager to start each time, to ensure I am using the correct profile. Any suggestions? I apologize if I forgot to list something I have tried.

所有回覆 (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Does this help https://thunderbirdtweaks.blogspot.com/2019/09/i-lost-my-profilemail-on-update-to.html

copper460
copper460 提出問題者
more options

Thank you Matt. I appreciate the help, but that didn't solve the issue.

copper460
copper460 提出問題者
more options

Update: I don't know if this helps in any way, but I can look in the "Saved files" list and it shows files. Also the "Search" box, if I start typing a name, it will bring up list of names on emails. This may be a wrong conclusion, but it appears to be reading that data from somewhere.