Question

Crashes Mac, OK in Safe Mode

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1 有這個問題
17 次檢視
最近回覆由 FredMcD

5 年前

2019/9/24 清晨7:17

FF 69.0.1, OSX 10.12.6, everything browser is updated. Frequent crashes in normal mode, even with all addons disabled. Stable in Safe Mode. I've been through the entire troubleshooting article and handled everything except the OS, which I can't do because of other software requirements. Crashes are hard OS crashes & reboots, not FF Crash Reporter. Most often is 'plugin_container' and less often 'kernel_task'. System is completely stable without FF running and with FF in Safe Mode. Is there anything else I can do? I deeply depend on my browser, have used FF since inception and would like to not switch to "that which is not evil" (which I'm having to use here because moz.org wouldn't let me log in in Safe Mode in FF).

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由 andrewm1 於 2019年9月25日下午1:48:43 [PDT] 修改

Answer 1 · 2019-09-24 07:17:37

WMagicModel

2019/9/24 上午8:46

Hi andrewm1,

This may not solve your hard crashes, however Firefox Nightly may be a good alternative if you are unable to access websites in Safe Mode with Firefox.

I will look into your crashes further.

Answer 2 · 2019-09-24 07:17:37

FredMcD

2019/9/24 上午10:14

It could be Hardware Acceleration. How to disable Hardware Acceleration {web link}

Answer 3 · 2019-09-24 07:17:37

andrewm1 提出問題者

2019/9/24 上午11:13

That was part of the steps I already took starting with the KB troubleshooting article, going through the not In Safe Mode and extensions & hardware articles.