This is possibly caused by security (anti-virus) software that is blocking access to the file. It is possible that (anti-virus) security software is causing the problem. Try to disable security software temporarily to see if that makes a difference. Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen or hold down the Shift key) to see if that has effect. *https://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/ *https://www.7tutorials.com/4-ways-boot-safe-mode-windows-10