為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

User Profile Not Saved

  • 4 回覆
  • 1 有這個問題
  • 6 次檢視
  • 最近回覆由 ksaal

more options

I'm installing Thunderbird on new computer. Entered user profile and able to see folders and emails. But after closing & re-opening user profile not saved and needs to be re-entered as if I was logging into Thunderbird for the first time again

I'm installing Thunderbird on new computer. Entered user profile and able to see folders and emails. But after closing & re-opening user profile not saved and needs to be re-entered as if I was logging into Thunderbird for the first time again

所有回覆 (4)

more options

not saved or not remembered. They are actually different things.

This post is for a different problem, but it does explain how to use about profiles to check things out. https://thunderbirdtweaks.blogspot.com/2019/09/i-lost-my-profilemail-on-update-to.html

more options

Thanks so much. When I went to profiles, there were multiple profiles set up. I deleted all of them but one and when I clicked on launch new profile in new browser, I did see all my folders. I therefore set that as the default.

But when I closed Thunderbird and then re-opened it, I first got my folders. Then I re-booted the machine and when I opened Thunderbird, it again acted as if it had not created a profile. When I went into profiles, it now had two - the new one it was trying to create as the default and the correct one. So you are correct the it is saving but not remembering.

Any thoughts? Thanks again.

more options

where is you profile stored? in troubleshooting information on the help menu, click on the show profile button.

I am thinking I really don;t know what is going on. So starting with basics.

more options

/Users/kimsaal/Library/Thunderbird/Profiles/5qhkwm26.Default User Local Directory /Users/kimsaal/Library/Caches/Thunderbird/Profiles/5qhkwm26.Default User