Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Mozilla Support doesn't save my Firefox Account email and password on the 'Logins & Passwords' page.

  • 5 回覆
  • 1 有這個問題
  • 2 次檢視
  • 最近回覆由 cor-el

more options

Mozilla Support doesn't save my Firefox Account (Mozilla Support) email and password on the 'Logins & Passwords' page. I don't like that. I know that the Firefox Account isn't the same thing as the 'Sign in to Firefox' account in the browser, which is good because I don't want to 'Sign in to Firefox'. But it bothers me that the browser is saving my Firefox Account (Mozilla Support) password and email somewhere that isn't the 'Logins & Passwords' page. Please fix/change this behavior.

Mozilla Support doesn't save my Firefox Account (Mozilla Support) email and password on the 'Logins & Passwords' page. I don't like that. I know that the Firefox Account isn't the same thing as the 'Sign in to Firefox' account in the browser, which is good because I don't want to 'Sign in to Firefox'. But it bothers me that the browser is saving my Firefox Account (Mozilla Support) password and email somewhere that isn't the 'Logins & Passwords' page. Please fix/change this behavior.

由 gaveitatry 於 修改

被選擇的解決方法

The Mozilla Support website now works with your Firefox Account, rather than it's own login page. Therefore, the website that displays for the login page is actually accounts.firefox.com. Your login and password should be listed in the Logins & Passwords page under that website, not support.mozilla.org.

Hope this helps.

從原來的回覆中察看解決方案 👍 0

所有回覆 (5)

more options

選擇的解決方法

The Mozilla Support website now works with your Firefox Account, rather than it's own login page. Therefore, the website that displays for the login page is actually accounts.firefox.com. Your login and password should be listed in the Logins & Passwords page under that website, not support.mozilla.org.

Hope this helps.

more options

Thank you. I did scroll through all of the entries, but I didn't pay enough attention because I skipped over that one. I thought that it didn't save because I was never prompted whether I wanted to save it or not.

more options

The "Logins and Password" check box is greyed out, so I can't save any logins and passwords for any site. The "Restore previous session" box is also greyed out, not allowing me to place a check mark there, as well.

more options

rjohn60 said

The "Logins and Password" check box is greyed out, so I can't save any logins and passwords for any site. The "Restore previous session" box is also greyed out, not allowing me to place a check mark there, as well.

Sorry, I can't help you. I don't really understand your question and my issue has already been resolved. You should create your own question thread instead of bumping one that isn't relevant to yours. The only advice I have to give is... 1.) If you are on the Logins and Passwords page and want to see all of your usernames and passwords, be sure to empty out the 'Search Logins' box. and 2.) If you are trying to store the username and password for a website, just refresh the website or log out and then back in. And it should prompt you to save it again.

Please don't respond to this asking for more help and information or to tell me that I didn't solve your problem. Like I said, you need to create your own question thread because your question is not related to mine. Good luck.

more options

Hi rjohn60

Maybe you run Firefox in Private Browsing mode.

Make sure you do not run Firefox in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History).

  • Options/Preferences -> Privacy & Security
    Firefox will: "Use custom settings for history"
  • remove checkmark: [ ] "Always use Private Browsing mode"