We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

VPN add-on not working

  • 3 回覆
  • 1 有這個問題
  • 25 次檢視
  • 最近回覆由 McCoy

more options

all the VPN add-on i check has this on it (This is not a Recommended Extension. Make sure you trust it before installing.) my setupVPN add-on was working two days ago now not working i went searching for a VPN add-on i even check the box for Recommended add-ons only under the Filter results it came up with (No results were found for "VPN".)

all the VPN add-on i check has this on it (This is not a Recommended Extension. Make sure you trust it before installing.) my setupVPN add-on was working two days ago now not working i went searching for a VPN add-on i even check the box for Recommended add-ons only under the Filter results it came up with (No results were found for "VPN".)
附加的畫面擷圖

所有回覆 (3)

more options

it sounds like an issue with setupVPN, but I don't know how we could resolve that on our end if the add on is having issues, have you looked for support for setupVPN online?

more options

the add-on i had been using is call setupVPN. so where it not working i went to check firefox add-on to see what wrong that when i saw the ( This is not a Recommended Extension. Make sure you trust it before installing.) i was thinking i had been using setupVPN for so long maybe i try other VPN add-on that when i discover all the VPN add-on saying the same thing ( This is not a Recommended Extension. Make sure you trust it before installing.) so when i try to search for a recommended VPN add-on in the end it came up with nothing

more options

Hello RM 201,

When you clock on "Learn more" you will see this :

https://support.mozilla.org/en-US/kb/recommended-extensions-program#w_what-are-the-risks-of-installing-non-recommended-extensions

Also see :

https://www.ghacks.net/2019/09/06/firefox-add-ons-warning-this-extension-isnt-monitored-by-mozilla/

Personally I don't think it was a very good idea to add that comment about the extension not being recommended - gives users the wrong idea.