為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

firefox login username and password breached

  • 5 回覆
  • 2 有這個問題
  • 28 次檢視
  • 最近回覆由 maleckbes

more options

i think my firefox login got hacked by spammer/hacker/fisher. NOW HOW DO I KNOW THIS? i got extortion email with my Firefox login and password. NOTE:i did't use same password twice so there is no chance that he got password from another site/software/service

attached screenshot contains my Firefox account user mail with my old Firefox password now as web professional i know things about spam email but spam email with username and password is not a joke?

i think my firefox login got hacked by spammer/hacker/fisher. NOW HOW DO I KNOW THIS? i got extortion email with my Firefox login and password. NOTE:i did't use same password twice so there is no chance that he got password from another site/software/service attached screenshot contains my Firefox account user mail with my old Firefox password now as web professional i know things about spam email but spam email with username and password is not a joke?
附加的畫面擷圖

所有回覆 (5)

more options

hello, if you look up your email address that received the extortion on https://haveibeenpwned.com/ does it show up in any known data breaches and if so is there really no chance that you used the same combination for another service (also in the past)?

i'm just asking because there is no such known breach for the firefox account service and those scammers aren't usually known for their technical sophistication, they are just scanning publicly available username/password combinations from past breaches and sending extortion mails on that basis (the rdp/keylogger/pornsite claims are nonsense).

more options

thanks @philipp for quick reply 1- from https://haveibeenpwned.com/ its show historical breaches on my email but same combination of username and password doesn't use any other than Firefox.

2-as working in tech industry past few year i know that keylogger/pornsite claims are nonsense but what surprises me is he got my actual password + user login combination only used for Firefox

more options

if that's what you believe has happened i think it would be best to reach out via email to security@mozilla.org for the appropriate team to handle this. thank you

more options

Yes will do, thanks for help

more options

my saved log ins were deleted, can i still get them back? thank you very much