為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox crashes a few minutes after opening

  • 2 回覆
  • 1 有這個問題
  • 4 次檢視
  • 最近回覆由 FredMcD

more options

Both Firefox and Chrome aren’t staying open for more than a few minutes. No matter what site I have open or however many tabs they crash. My other apps are working, my internet is stable as well as my hardware. I’ve already restarted the computer, uninstall and reinstalled Firefox, cleaned my temp folders, cleaned up my disk and cleared my browser history. Latest report ID: bp-1322df80-2a8e-4e2d-9212-ff0030200417

Both Firefox and Chrome aren’t staying open for more than a few minutes. No matter what site I have open or however many tabs they crash. My other apps are working, my internet is stable as well as my hardware. I’ve already restarted the computer, uninstall and reinstalled Firefox, cleaned my temp folders, cleaned up my disk and cleared my browser history. Latest report ID: bp-1322df80-2a8e-4e2d-9212-ff0030200417

所有回覆 (2)

more options

Product Firefox Release Channel release Version 75.0 Build ID 20200403170909 (2020-04-03) Buildhub data OS Windows 10 OS Version 10.0.18362

bp-1322df80-2a8e-4e2d-9212-ff0030200417 Signature: ComputeCrc32

Uptime 141 seconds (2 minutes and 21 seconds)

Crash Reason EXCEPTION_IN_PAGE_ERROR_READ / STATUS_DEVICE_DATA_ERROR

This is for Sumo's Related Bugs
1485425 NEW --- Crash in ComputeCrc32 in dwrite.dll via gfxDWriteFontEntry::CreateFontFace

由 FredMcD 於 修改

more options

Bug report 1485425: One thought was problem caused by corrupt fonts.

Fonts Information - Detected via Flash http://browserspy.dk/fonts-flash.php?detail=1