為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

The verification code is sent to my email way too slow, receiving it hours after the request

more options

I would like to confirm my Firefox account but the requested verification code comes to my email hours after the ~5 minute time allowance. The time is always expired when received, but I do eventually receive it! Could this code be sent as a text to my cell phone ? I have no problem with receiving emails on a timely basis from other sources, including verification codes. Thank you!

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

I would like to confirm my Firefox account but the requested verification code comes to my email hours after the ~5 minute time allowance. The time is always expired when received, but I do eventually receive it! Could this code be sent as a text to my cell phone ? I have no problem with receiving emails on a timely basis from other sources, including verification codes. Thank you! ''[Personal information removed by moderator. Please read [[Forum rules and guidelines]], thanks.]''

由 Chris Ilias 於 修改

被選擇的解決方法

There is no way to get the verification code sent to your cell phone.

As a side note, to account for delays, the verification code is actually valid for 20 minutes (even though the email says just 5).

Your email might be delayed if your email provider is putting incoming emails through a lot of filters to filter out spam. These filters can sometimes take a long time to complete (depending on the internet provider). You can try adding the accounts@firefox.com email address as a saved contact on your email website. That usually means that the email provider will send the email through fewer filters and may decrease how long it takes to get to you.

Hope this helps.

從原來的回覆中察看解決方案 👍 0

所有回覆 (1)

more options

選擇的解決方法

There is no way to get the verification code sent to your cell phone.

As a side note, to account for delays, the verification code is actually valid for 20 minutes (even though the email says just 5).

Your email might be delayed if your email provider is putting incoming emails through a lot of filters to filter out spam. These filters can sometimes take a long time to complete (depending on the internet provider). You can try adding the accounts@firefox.com email address as a saved contact on your email website. That usually means that the email provider will send the email through fewer filters and may decrease how long it takes to get to you.

Hope this helps.