為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Bookmarks and history gone

more options

After today's update to the newest version of Firefox, my bookmarks and history are gone. I can't even ADD bookmarks! I looked for both through "Library," and nothing. Please help. Thanks in advance.

After today's update to the newest version of Firefox, my bookmarks and history are gone. I can't even ADD bookmarks! I looked for both through "Library," and nothing. Please help. Thanks in advance.

所有回覆 (4)

more options

Hello,

Sorry to hear about that. First, Firefox automatically creates backups of your bookmarks, which can be helpful if your bookmarks are lost or missing.

  • Click the Bookmarks button (or Menu > Bookmarks) and select Show All Bookmarks.
  • At the top of the Library window, click on Import and Backup and select Restore.
  • Click the date of the bookmark backup you want to recover.
  • In the new window that appears, click OK.
  • Your bookmarks from the selected date should now be restored.

For more information, see the Restore bookmarks from backup or move them to another computer article. For other solutions, see the Recover lost or missing Bookmarks article.

由 Shashank Shekhar 於 修改

more options

Hello gleep,

First, Firefox automatically creates backups of your bookmarks, which can be helpful if your bookmarks are lost or missing.

  • Click the Bookmarks button (or Menu > Bookmarks) and select Show All Bookmarks.
  • At the top of the Library window, click on Import and Backup and select Restore.
  • Click the date of the bookmark backup you want to recover.
  • In the new window that appears, click OK.
  • Your bookmarks from the selected date should now be restored.

for more information:

[https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-mov...]

for other solution: [https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks]


thank you!

more options

Thank you. When I do that, I get an error message: "Unable to process the backup file." I tried selecting different dates.  !@#$#^%!

more options

You can check for problems with the places.sqlite database file in the Firefox profile folder.

http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file

Places Maintenance: https://addons.mozilla.org/firefox/addon/places-maintenance/

Personally! I added the Places Maintenance: https://addons.mozilla.org/firefox/addon/places-maintenance/ add-on, ran a deep scan from the "options button within the Places Maintenance add-on" and it said my database was corrupt and would be replaced on the next Firefox start. When I restarted Firefox, all of my bookmarks were restored.

Hope it will work for you. Thanks !