為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Unacceptable resource usage

  • 5 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 ARMAN KHAN

more options

After updating to version 77 from 76 during watching a film from youtube processor usage is over 50% (intel i5-6600k), no add-ons are installed. I cleared cache - didn't work. Restored default settings - didn't work. Previous version and chrome does not have this problem. I had to unistall firefox because such resource usage is unacceptable.

After updating to version 77 from 76 during watching a film from youtube processor usage is over 50% (intel i5-6600k), no add-ons are installed. I cleared cache - didn't work. Restored default settings - didn't work. Previous version and chrome does not have this problem. I had to unistall firefox because such resource usage is unacceptable.

所有回覆 (5)

more options

Hello marekzych90,

See Firefox uses too much memory or CPU resources - How to fix .

Hope it helps. Thank You.

more options

Im sorry but no. I already restored default settings and it didn't work. I reinstalled firefox and it didn't work. If new installation does not work then i'm sorry i'm not going to do workaround for that. Also firefox lost connection and was not able to load any webpage - only system restart worked but at the same time chrome didn't have this problem. All happened after upgrading to version 77. Does new version got tested before release? Im dissapointed because i was using firefox for over 10 years now and this update ruined everything.

more options

Historically, high CPU usage with videos has been associated with Google's VP9 encoding, which for some reason Firefox wasn't able to offload to the GPU.

I haven't noticed any change with Firefox 77, but I tend to watch pretty standard videos, no 4K, no 60fps.

more options

I was watching quite standard 720p video. I noticed significant degradation is speed in v77. All pages have few seconds lag before they load (i have ssd and a lot of free space). The problem does not occur on chrome and didn't occured on v76 so the problem is new version. v77 after updating was not able to load any page (except google.com - seems like speed was in kb/s) until i restarted the system. I don't have any external antivirus/anti-malware that could cause issue. I switched to chrome and i don't have any of mentioned issues so the problem is caused only by new version.

more options

hello marekzych90

Uninstall Firefox from your computer:

[https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer...]

download and install Firefox:

[https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-win...]

i have resolve your problem then reply back to me.

thank you