為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Deleting cookies and browsing history?

  • 4 回覆
  • 1 有這個問題
  • 5 次檢視
  • 最近回覆由 FredMcD

more options

I'm experiencing some trouble on the website Chesstempo. I can't acces some of the functionalities on the site and I can't log out off the site.

I think a resent Firefox update might have changed somethings in regard to browser history and cookies?

My problem: Firefox won't delete cookies and browser history. I did a reset and when that didn't work I had to manually delete sqlite and json files. That worked!.....but I'm still experiencing problems on Chesstempo.

I'm on old hardware here, so the problem could be on my end, but Chesstempo worked fine until recently. Obviously Chesstempo have to have the abillity to set and read cookies to track my activity properly.

Other competing products work fine here?

Any thoughts would be appreciated

I'm experiencing some trouble on the website Chesstempo. I can't acces some of the functionalities on the site and I can't log out off the site. I think a resent Firefox update might have changed somethings in regard to browser history and cookies? My problem: Firefox won't delete cookies and browser history. I did a reset and when that didn't work I had to manually delete sqlite and json files. That worked!.....but I'm still experiencing problems on Chesstempo. I'm on old hardware here, so the problem could be on my end, but Chesstempo worked fine until recently. Obviously Chesstempo have to have the abillity to set and read cookies to track my activity properly. Other competing products work fine here? Any thoughts would be appreciated

被選擇的解決方法

Firefox updated today (78) and solved the problem.

從原來的回覆中察看解決方案 👍 0

所有回覆 (4)

more options

Hello poul8henrik,

Sometimes Refreshing the browser can fix many problems.

Try Refreshing your Browser:-

  • To do this, click the menu button at the top right corner of the Firefox window.
  • Click the “Help” option near the bottom of the menu.
  • Click the “Troubleshooting Information” option in the Help menu.
  • Click the “Refresh Firefox” button at the top right corner of the Troubleshooting Information page.
  • You’ll be warned that this will remove your browser add-ons, reset your customizations, and revert other browser data to the default settings. Click “Refresh Firefox” to confirm you want to make these changes.

If it doesn't solved your problem, then feel free to ask in Reply Section. Thanks for raising your question in Mozilla Support Forum.

more options

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link}
by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh).
Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

more options

選擇的解決方法

Firefox updated today (78) and solved the problem.

more options

That was very good work. Well Done.
Please flag your last post as Solved Problem as this can help others with similar problems.