為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Can't access my own website for some reason.

more options

Can't access my own website for some reason. I have not had the problem before. This is disturbing.

The following is the message:

An error occurred during a connection to www.patburt.com. Peer reports it experienced an internal error.

Error code: SSL_ERROR_INTERNAL_ERROR_ALERT

Can't access my own website for some reason. I have not had the problem before. This is disturbing. The following is the message: An error occurred during a connection to www.patburt.com. Peer reports it experienced an internal error. Error code: SSL_ERROR_INTERNAL_ERROR_ALERT

所有回覆 (2)

more options

PS I could access using other browsers.

more options

Hello,

Do you use any add-ons that force HTTPS, such as HTTPS Everywhere? If so, you need to make an exception for sites that are not set up to use HTTPS.

_________________________________________________________________________________________________________________

If this problem is not caused by an add-on:

Possibly Firefox has mistakenly stored an instruction from the server to switch to HTTPS (HSTS). You can remove the file that stores those instructions to see whether that fixes it. Here's how, apologies that I only know the names in English:

Open your current Firefox settings (AKA Firefox profile) folder using either

  • "3-bar" menu button > "?" button > Troubleshooting Information
  • (menu bar) Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

In the first table on the page, click the "Show Folder" button. This should launch a new window listing various files and folders in Windows Explorer.

Leaving that window open, switch back to Firefox and Exit, either:

  • "3-bar" menu button > "power" button
  • (menu bar) File > Exit

Pause while Firefox finishes its cleanup, then rename SiteSecurityServiceState.txt to something like SiteSecurityServiceState-old.txt (just in case you decide you want to restore it).

Start Firefox back up again. If the site does not once again demand you use HTTPS, then you should be able to access it using HTTP now.

Hope it works. Thank You.