Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Cannot open Thunderbird

  • 1 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 Stans

more options

Cannot open Thunderbird.....

Get message 

Script: chrome://messenger/content/folderPane.js:2623

Message Do you want to continue At first clicked YES- opened . GOT ATTACHED MESSAGE.Thunderbird has always been my default email? Computer was rebooted... Now cannot open Thunderbird....

Deleted a lot of emails, uninstalled and then reinstalled Chrome( didn't do anything)


Suggestions?

Can I reinstall Thunderbird( If that is only option) I have current Profile as well as saved Profile from May 15 ( did not have the problem then)....

Thanks for any help.... Artie

Cannot open Thunderbird..... Get message Script: chrome://messenger/content/folderPane.js:2623 Message Do you want to continue At first clicked YES- opened . GOT ATTACHED MESSAGE.Thunderbird has always been my default email? Computer was rebooted... Now cannot open Thunderbird.... Deleted a lot of emails, uninstalled and then reinstalled Chrome( didn't do anything) Suggestions? Can I reinstall Thunderbird( If that is only option) I have current Profile as well as saved Profile from May 15 ( did not have the problem then).... Thanks for any help.... Artie
附加的畫面擷圖

所有回覆 (1)

more options

Try a clean reinstallation. This means you remove Thunderbird's program files and then reinstall Thunderbird. It won't affect your profile folder, but for peace of mind and good measure, make a fresh backup while Tbird is not running, then follow these steps:

  1. Download the latest version of Thunderbird from https://thunderbird.net and save the setup file to your computer.
  2. Uninstall ALL versions of Thunderbird via Control Panel, Reboot if prompted
  3. Delete the Thunderbird installation folder, which is located in one or both of these locations:
      • C:\Program Files\Mozilla Thunderbird\
      • C:\Program Files (x86)\Mozilla Thunderbird\
  4. Now, go ahead and reinstall Thunderbird:
    1. Double-click the downloaded installation file and go through the steps of the installation wizard.
    2. Once the wizard is finished, choose to open Thunderbird after clicking the Finish button.

WARNING: Do not use a third party uninstaller/remover as part of this process, because that could permanently delete your Thunderbird data, including but not limited to, extensions, emails, personal settings and saved passwords. These cannot be recovered unless they have been backed up to an external device!