為了改善您的使用體驗，本網站正在進行維護，部分功能暫時無法使用。若本站的文件無法解決您的問題，想要向社群發問的話，請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問，我們的社群成員將很快會回覆您的疑問。

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Importing an account

  • 1 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 Matt

software215
software215
more options

Hi, I noticed that some of my email accounts stopped working. Thunderbird just doesn't connect. It is only with certain accounts, all from the same provider. However, they only stopped working after a recent upgrade. So I decided to test this out. I uninstalled my current version (78.1.1) and installed version 68.11. I then opened v68 with a new profile and added one of my email accounts. Everything worked perfectly fine and the account imported and download the emails for it. I then uninstalled v68 and installed v78.1.1. I then opened the new profile that just worked with no issue and it now would not work in new version of Thunderbird. I removed the email account and deleted associated data and then imported the account again. This time I get an error. The new version of Thunderbird just refuses to connect for some reason when the older version connects no problem. I have attached a screenshot of trying to import the account in v78.1.1 and the corresponding error console.

Windows 10 x64

Hi, I noticed that some of my email accounts stopped working. Thunderbird just doesn't connect. It is only with certain accounts, all from the same provider. However, they only stopped working after a recent upgrade. So I decided to test this out. I uninstalled my current version (78.1.1) and installed version 68.11. I then opened v68 with a new profile and added one of my email accounts. Everything worked perfectly fine and the account imported and download the emails for it. I then uninstalled v68 and installed v78.1.1. I then opened the new profile that just worked with no issue and it now would not work in new version of Thunderbird. I removed the email account and deleted associated data and then imported the account again. This time I get an error. The new version of Thunderbird just refuses to connect for some reason when the older version connects no problem. I have attached a screenshot of trying to import the account in v78.1.1 and the corresponding error console. Windows 10 x64
附加的畫面擷圖

被選擇的解決方法

Most of these issues I am seeing are internet hosting providers that have not updated their security in the past decade or so. StartTLS uses TLS and Thunderbird 78 no longer supports TLS up to 1.1 which was superseded in 2008 with TLS V1.2 and that was again superseded by V1.3 in 2018.


But I checked on the mail server. It was pretty dismal failure as far a security is concerned.

See https://www.immuniweb.com/ssl/?id=VZZBg8XD

Change the connection security/ SSL to none and you should connect

從原來的回覆中察看解決方案 👍 0

所有回覆 (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

選擇的解決方法

Most of these issues I am seeing are internet hosting providers that have not updated their security in the past decade or so. StartTLS uses TLS and Thunderbird 78 no longer supports TLS up to 1.1 which was superseded in 2008 with TLS V1.2 and that was again superseded by V1.3 in 2018.


But I checked on the mail server. It was pretty dismal failure as far a security is concerned.

See https://www.immuniweb.com/ssl/?id=VZZBg8XD

Change the connection security/ SSL to none and you should connect