為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Browser video/gifs go black. Audio only.

  • 2 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 cor-el

more options

There is a common problem with Firefox that I see all over the internet. Browsing sites where gifs go black, and simple videos won't play. I don't understand why Firefox can't fix this? Whenever I'm trying to watch a viral video, or a news video (many but not all gifs as well), they stay black. Audio works though.

So I open Chrome to see these, and it's flawless. The problem HAS to be with Firefox because Chrome never falters. I like the speed of FF so I'd like to fix this!

Thanks for any and all help....

There is a common problem with Firefox that I see all over the internet. Browsing sites where gifs go black, and simple videos won't play. I don't understand why Firefox can't fix this? Whenever I'm trying to watch a viral video, or a news video (many but not all gifs as well), they stay black. Audio works though. So I open Chrome to see these, and it's flawless. The problem HAS to be with Firefox because Chrome never falters. I like the speed of FF so I'd like to fix this! Thanks for any and all help....

所有回覆 (2)

more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

more options