為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

missing subfolders on imap account resulting from GoDaddy migration to office webmail

  • 2 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 sfhowes

more options

Yesterday Go Daddy upgraded to a outlook online format. My Thunderbird worked perfectly until then. I had about 15 subfolders that are on the imap server (I know this because I installed Gmail client via imap on GoDaddy. Thunderbird is also missing some of the ordinary folders also. I cannot remove Thunderbird completely. when I reinstall, email account is already there even after uninstalling the account, all files, and then uninstalling Tbird. Go Daddy says I need to completely reinstall Tbird. I have done this 3-4 times. Still no subfolders. Those folders show up on every app except Thunderbird. I even tried uninstalling all mentions of Thunderbird on the registry. I don't like outlook cloud. Help! Never had any issues with Tbird until the migration of email on GoDaddy.

Yesterday Go Daddy upgraded to a outlook online format. My Thunderbird worked perfectly until then. I had about 15 subfolders that are on the imap server (I know this because I installed Gmail client via imap on GoDaddy. Thunderbird is also missing some of the ordinary folders also. I cannot remove Thunderbird completely. when I reinstall, email account is already there even after uninstalling the account, all files, and then uninstalling Tbird. Go Daddy says I need to completely reinstall Tbird. I have done this 3-4 times. Still no subfolders. Those folders show up on every app except Thunderbird. I even tried uninstalling all mentions of Thunderbird on the registry. I don't like outlook cloud. Help! Never had any issues with Tbird until the migration of email on GoDaddy.

所有回覆 (2)

more options

Go to Account Settings, select the account then at the bottom-left, click Account Actions -> Remove Accounts. You can then add the account afresh using the correct settings.

more options

Right-click the account in the Folder Pane, Subscribe..., Refresh. Are the missing folders listed and unchecked (not subscribed)?