為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

bookmarks stopped working after 'refresh'.

  • 3 回覆
  • 1 有這個問題
  • 5 次檢視
  • 最近回覆由 FredMcD

more options

I just used the 'refresh' process. I can no longer bookmark a page. I click on the star, but it does not turn blue, nor is there anything in the bookmark list.

I just used the 'refresh' process. I can no longer bookmark a page. I click on the star, but it does not turn blue, nor is there anything in the bookmark list.

所有回覆 (3)

more options

Were yyour original bookmarks preserved?


If you have sync, and there is a problem anywhere, Shut Down Sync Immediately On All Devices to prevent the problem from spreading. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again.


[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

When done, copy and post the results here.

https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional

more options

Were yyour original bookmarks preserved?

No, I no longer have any bookmarks in the bookmark folder. The row above the page display (right under the address bar) that used to display some of the bookmarks has even disappeared. It's like the bookmark function has just completely disappeared.


If you have sync, and there is a problem anywhere, Shut Down Sync Immediately On All Devices to prevent the problem from spreading. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again'.

I don't even know what sync is. How would I find out whether I have it or not?

more options

Sync is an option to share profile data with other profiles and systems.

Sometimes when using refresh, data gets screwed up. That is one reason the original profile is moved to another location.


Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible