Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

為了改善您的使用體驗，本網站正在進行維護，部分功能暫時無法使用。若本站的文件無法解決您的問題，想要向社群發問的話，請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問，我們的社群成員將很快會回覆您的疑問。

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Emails do not appear in destination folder after move, or in Sent folder after sending

  • 4 回覆
  • 1 有這個問題
  • 3 次檢視
  • 最近回覆由 cem1

Lara Pawson
Lara Pawson
more options

I've just installed Thunderbird 78.4.3 (32-bit) on Windows 10 Pro 2004, build 19041.630. This is the first time I've used Thunderbird. I've transferred my emails from Windows Live Mail 2012 (via .eml and ImportExportTools NG), and I have more than 38,000 emails in my Inbox and more than 33,000 in Sent. I also have a number of local folders.

If I move an email from Inbox to a local folder, it does not appear in the destination folder. However, if I search the destination folder for the email recipient, I find it. And if I then open the email, and mark it as unread, and then click into a different folder and then back into the destination folder, the email appears in the list.

This is not a problem with every email addresses: an @sky.com email behaved properly, but several @gmail.com emails and an @tnt.com email vanished as described.

The same thing happened when I sent an email: it did not appear in Sent until I did the Find-mark unread trick. Oddly, when I tested Thunderbird before I imported emails from Windows Live Mail 2012 .eml files, this didn't happen - the sent email appeared in the Sent folder.

Any ideas gratefully received!

I've just installed Thunderbird 78.4.3 (32-bit) on Windows 10 Pro 2004, build 19041.630. This is the first time I've used Thunderbird. I've transferred my emails from Windows Live Mail 2012 (via .eml and ImportExportTools NG), and I have more than 38,000 emails in my Inbox and more than 33,000 in Sent. I also have a number of local folders. If I move an email from Inbox to a local folder, it does not appear in the destination folder. However, if I search the destination folder for the email recipient, I find it. And if I then open the email, and mark it as unread, and ''then ''click into a different folder and then back into the destination folder, the email appears in the list. This is not a problem with every email addresses: an @sky.com email behaved properly, but several @gmail.com emails and an @tnt.com email vanished as described. The same thing happened when I sent an email: it did not appear in Sent until I did the Find-mark unread trick. Oddly, when I tested Thunderbird ''before'' I imported emails from Windows Live Mail 2012 .eml files, this didn't happen - the sent email appeared in the Sent folder. Any ideas gratefully received!

被選擇的解決方法

I seem to have found the solution: I needed to delete the .msf file for each folder in Local Folders. I found this out via https://www.mboxtooutlook.org/blog/thunderbird-inbox-missing-emails.html

從原來的回覆中察看解決方案 👍 1

所有回覆 (4)

Lara Pawson
Lara Pawson 提出問題者
more options

PS I've tried repairing the mailboxes - no effect

Lara Pawson
Lara Pawson 提出問題者
more options

PS Last night I marked all the emails in the inbox as read and now they are all "invisible". In the bottom right hand corner, it still says I have x thousand emails, but none of them are actually visible!

Lara Pawson
Lara Pawson 提出問題者
more options

選擇的解決方法

I seem to have found the solution: I needed to delete the .msf file for each folder in Local Folders. I found this out via https://www.mboxtooutlook.org/blog/thunderbird-inbox-missing-emails.html

cem1
cem1
more options

Here seems to be no help. Or could you get a grip of somebody from the company? I am trapped here with a similar question like you :(