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acound hacked

  • 2 回覆
  • 1 有這個問題
  • 4 次檢視
  • 最近回覆由 FredMcD

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HI someone hacked my firefox acount. he make a new connect device from unknown place no ip no town. i have saved several pass. emails banks exchangers facebook instagram and to many others. already got emails someone try to connect on with my pass new devices everywhere. what should i do??? i changed my pass with some very strong pass.but already hacker sync 8 hours ago...

HI someone hacked my firefox acount. he make a new connect device from unknown place no ip no town. i have saved several pass. emails banks exchangers facebook instagram and to many others. already got emails someone try to connect on with my pass new devices everywhere. what should i do??? i changed my pass with some very strong pass.but already hacker sync 8 hours ago...

所有回覆 (2)

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1) Change your password on ALL websites. Also check your personal data is correct.

2) This includes the sync account. Resetting the sync password, or changing its e-mail or password, will remove all data from the servers. The username and password are used to create the encryption.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address

Note: Only the data on the servers is cleared. The profile data is not changed or removed.

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You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed free to use malware scanners. Each works differently. If one program misses something, another may pick it up.