為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

No pages load - white screen

more options

No websites load on my Xiaomi Redmi Note 3 Pro (Android version 5.1.1 LMY47V - please don't ask to update android. Android versions only update starting with Android 6)

Steps to reproduce:

  1. Numbered list item Open a new tab in the newest Firefox (84.1.1) or Firefox Beta (85.0.0-beta.2) for Android in normal or private mode.
  2. Numbered list item Navigate to www.facebook.com or any other website.

Expected behavior: Page content loads.

Actual behavior: The page loading indication bar goes to the end and disappears, but no page content loads at all - the screen is white. No error message.

No websites load on my Xiaomi Redmi Note 3 Pro (Android version 5.1.1 LMY47V - please don't ask to update android. Android versions only update starting with Android 6) Steps to reproduce: # Numbered list item Open a new tab in the newest Firefox (84.1.1) or Firefox Beta (85.0.0-beta.2) for Android in normal or private mode. # Numbered list item Navigate to www.facebook.com or any other website. Expected behavior: Page content loads. Actual behavior: The page loading indication bar goes to the end and disappears, but no page content loads at all - the screen is white. No error message.

被選擇的解決方法

Hi

There is an update to 84.1.2 that will fix this issue. Please check for updates from the Google Play store.

從原來的回覆中察看解決方案 👍 1

所有回覆 (8)

more options

I tried:

  1. Clearing cache
  2. Switching "Enhanced Tracking Protection" from Strict to Standard (default)
  3. Reinstalling Firefox

Nothing worked =(

由 robert.peetsalu 於 修改

more options

Is this a version that you have installed from the Google Play store?

more options

Yes. All of them.

more options

Hi

Please can you update your copy of Firefox for Android from the Google Play store. An update has gone out today that should fix this issue.

more options

Hi,

The issue remains. Here are some screenshots of normal and incognito mode. I tried turning off enhanced tracking protection in both modes.

Firefox version in Google Play: 84.1.1 (Build #2015781795)

由 robert.peetsalu 於 修改

more options

And here are the screenshots.

The version in Google Play is 84.1.1 (Build #2015781795)

more options

選擇的解決方法

Hi

There is an update to 84.1.2 that will fix this issue. Please check for updates from the Google Play store.

more options

Thank you! With this version sites load as expected in both normal and incognito mode.