Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

為了改善您的使用體驗，本網站正在進行維護，部分功能暫時無法使用。若本站的文件無法解決您的問題，想要向社群發問的話，請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問，我們的社群成員將很快會回覆您的疑問。

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

I cannot make a payment on Google Ads.

  • 1 回覆
  • 1 有這個問題
  • 23 次檢視
  • 最近回覆由 FredMcD

roypen
roypen
more options

Hi,

I cannot make a payment on Google Ads using my credit card. I've noticed that when I'm doing it on Chrome, the card verification window pops up and I'm able to make a payment. No windows or tabs appear on Firefox when I'm making payment. The only information I receive is: "We could not process your payment for the amount of... " The bank has not recorded any payment attempts. I've tried to turn off enhanced tracking protection, block pop-up etc.

Hi, I cannot make a payment on Google Ads using my credit card. I've noticed that when I'm doing it on Chrome, the card verification window pops up and I'm able to make a payment. No windows or tabs appear on Firefox when I'm making payment. The only information I receive is: "We could not process your payment for the amount of... " The bank has not recorded any payment attempts. I've tried to turn off enhanced tracking protection, block pop-up etc.

所有回覆 (1)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.