Hello there shepherdessann We have read your message we try to help you.

Please read this. https://support.mozilla.org/en-US/kb/cannot-send-messages

https://support.mozilla.org/en-US/kb/manual-account-configuration

Send me a message after reading.

What is this message ? I think it s just a message for a newsletter. How does it get there?

Do you guys have a good antivirus running?

Greetings firefoxvolunteer

Hello there again. Shepperdessan.

I think you have to use the spam filter.

https://support.mozilla.org/en-US/kb/thunderbirds-scam-detection

https://support.mozilla.org/en-US/kb/thunderbird-and-junk-spam-messages

Greetings Firefox volunteer.

See if this helps. https://support.mozilla.org/en-US/questions/1284138

This is what shows up in the To newsletter_share <guilds we share our newsletter with.> and wont send I get the its not in email format error.

In case it isn't obvious, you're supposed to follow the suggestions in the linked topic.

Hello there Shepherdessann.

form

           Not a valid email address because it is not of the form user @ host

This article was written for Thunderbird but also applies to Mozilla Suite / SeaMonkey (although some menu sequences may differ).

This error can occur if you try to use non-domain email addresses such as <lastname.firstname> on a corporate Internet. Thunderbird expects the full email address. The normal solution is to use the Allow Local Addresses extension. That seems like the best solution if your SMTP server is not a normal Internet mail server. You can also use the configuration editor and set the preference mail.identity.default.autocompleteToMyDomain to true. You can also replace "default" with an identity specification (eg id3) to make settings specific to certain identities

Greetings Firefox volunteer.

I don't think you are understanding the problem. In the address book you can make lists of email addresses. You give the email address a name and description. Then when you want that group of emails you pick the list and add it to the to line. or the BCC line. then it sends the email to all the people in the list. The problem is it is no longer working. I wouldn't care if I could open it up and copy all the addresses to add them myself but I cant do that. in tthe edit mode it won't let you select all the addresses just add or subtract them form the list. or you can press the write button and it should send the email to everyone in the list. But the list but it doesn't work.

Hello there again. Sheperdessann.

Form

            Address an email message 

https://support.mozilla.org/en-US/kb/addressing-email

Or follow the instructions

https://support.mozilla.org/en-US/questions/1284138

okay maybe we gave you a different form than what was needed.

Greetings Firefox volunteer.

In case it isn't obvious, you're supposed to follow the suggestions in the linked topic.

Yes I did that and I found some possible fixes that didn't work and then followed another link from other answers there and found one that did. I removed the description of the list and it started working. it still doesn't open the addresses so you could edit somone out if you wanted too but at least it sends to the list. It is very frustrating when they update the program it makes it stop working properly

Hello there again Sheperdessann..

Correct in the newer versions it has changed as from type version 78.0.

But I can't find that this guest may know a permanent change after your update.

I'll search for you a moment then.

Greetings Firefox Volunteer.

Hello there again. Sheperdessann. Form Address an email message https://support.mozilla.org/en-US/kb/addressing-email Or follow the instructions https://support.mozilla.org/en-US/questions/1284138 Greetings Firefox volunteer.

Following these instructions makes a list but t the rest of the instructions do not work. If they did no one would have had a problem in the first place. But that is how it goes sometimes I have fixed it by removing the description from the list. Seems like something that should effect nothing but as long as it works that's great.

Hello there Shepardssann.

http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Create_Mailing_List

https://support.mozilla.org/en-US/kb/how-create-and-use-mailing-lists-thunderbird

What version do you use can I ask?

https://www.thunderbird.net/en-US/thunderbird/releases/

Greetings Firefox volunteer.

version 78.7.0. I assume it is the most up to date version as update it every time it says there is an update. The link notes the problem but the solution doesn't work but I did fix it by deleting the description which someone suggested on an other thread about his problem.

Hello there sheperdessann.

Oké does it work fine now?

Are there more problems can I ask?

Greetings Firefox volunteer.