為了改善您的使用體驗，本網站正在進行維護，部分功能暫時無法使用。若本站的文件無法解決您的問題，想要向社群發問的話，請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問，我們的社群成員將很快會回覆您的疑問。

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Thunderbird 78.7 isn't seeing my account, emails, calendar, contacts, etc I copied to profile.

  • 2 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 Phil Reinie

Phil Reinie
Phil Reinie
more options

I copied my Thunderbird folder from my Library on my other Mac, but when I open Thunderbird it doesn't seem to see it. Instead, it acts like no email account has been set up.

See the uploaded image.

The "Set up your existing email address" pop up doesn't let me edit any field. Only the Cancel button works.

I've tried copying both just the alphanum.default profile folder and the entire Thunderbird folder and opening Thunderbird still acts the same as above.

And, yes, Thunderbird is Quit both before copying (older Mac) the folder and when pasting (Mac OS 10.12 - Sierra) the folder.

Any ideas, other things I can try?

I copied my Thunderbird folder from my Library on my other Mac, but when I open Thunderbird it doesn't seem to see it. Instead, it acts like no email account has been set up. See the uploaded image. The "Set up your existing email address" pop up doesn't let me edit any field. Only the Cancel button works. I've tried copying both just the alphanum.default profile folder and the entire Thunderbird folder and opening Thunderbird still acts the same as above. And, yes, Thunderbird is Quit both before copying (older Mac) the folder and when pasting (Mac OS 10.12 - Sierra) the folder. Any ideas, other things I can try?
附加的畫面擷圖

被選擇的解決方法

Well I would not have expected that updating the old Mac's TBird from 76.x.x to 78.7.1 would have done anything, after all, moving the TBird folder from a PC or Linux which likely don't have the same version (or do they?) is possible and works, but upgrading the old Mac and moving the file to the new Mac (both now with same TBird version) let the new Mac see all the emails.

Thank you Toad-Hall for the tip. It worked. (Assuming I didn't do anything wrong in previous attempts.)

從原來的回覆中察看解決方案 👍 0

所有回覆 (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Did you have the same version of Thunderbird on old mac as on new mac ? Is version 78.7.1 running on both computers ? If no, can you update the old mac to a current version eg: 78.7.1 Make sure new mac is running same version 78.7.1

Then Exit Thunderbird and perform copy paste of Thunderbird folder.

Please post info/results.

Phil Reinie
Phil Reinie 提出問題者
more options

選擇的解決方法

Well I would not have expected that updating the old Mac's TBird from 76.x.x to 78.7.1 would have done anything, after all, moving the TBird folder from a PC or Linux which likely don't have the same version (or do they?) is possible and works, but upgrading the old Mac and moving the file to the new Mac (both now with same TBird version) let the new Mac see all the emails.

Thank you Toad-Hall for the tip. It worked. (Assuming I didn't do anything wrong in previous attempts.)