為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Inbox emails go to Trash folder

  • 1 回覆
  • 1 有這個問題
  • 5 次檢視
  • 最近回覆由 Stans

more options

Inbox emails continually go to the Trash folder. I move them back to the 'Inbox' folder and several minutes they end up in the 'Trash' folder again. I tried marking them 'Not Junk" though shouldn't be necessary. They still go to trash eventually. My email provider server is 'mail.com'. The Inbox there still has them in it so I know the server isn't the problem. What gives? Also when I move read emails to their appropriate folders they show as 'not read' so I always have to go back there and mark them as 'read' again. And in some cases they later change back to 'not read' again. I have heard that version 78.7.1 has problems. If so any idea when a new update is to be released? Thanks. Mike

Inbox emails continually go to the Trash folder. I move them back to the 'Inbox' folder and several minutes they end up in the 'Trash' folder again. I tried marking them 'Not Junk" though shouldn't be necessary. They still go to trash eventually. My email provider server is 'mail.com'. The Inbox there still has them in it so I know the server isn't the problem. What gives? Also when I move read emails to their appropriate folders they show as 'not read' so I always have to go back there and mark them as 'read' again. And in some cases they later change back to 'not read' again. I have heard that version 78.7.1 has problems. If so any idea when a new update is to be released? Thanks. Mike

所有回覆 (1)

more options

Sounds like you're using POP to access your account in Thunderbird. Does Thunderbird think the trashed messages are junk? It is necessary to train Thunderbird's adaptive junk filtering (which is turned on by default) to better identify junk and non-junk messages, so yes, marking them as not junk is necessary to train Tbird. If you'd rather not train Tbird, then turn off its adaptive junk filtering feature and rely on your provider's spam filtering engine. All versions of any software have one problem or another. If this was a problem with v78.7.1, we would be seeing more reports of the same and would also be experiencing the same. Version 78.8 is due for release in about a week's time.

See Thunderbird and Junk / Spam Messages