為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Can't send e-mail from my 2nd sbcglobal account on Thunderbird

  • 1 回覆
  • 1 有這個問題
  • 4 次檢視
  • 最近回覆由 sfhowes

more options

I have 3 accounts set up on Thunderbird. Two are sbcglobal accounts and one is a gmail account. Several Months ago I had a problem with my first sbcglobal account on TB. It kept asking for my password. I found out that I needed a Secure Mail Key password, and when I got that the account worked and is still working fine. Last week the 2nd sbcglobal account kept asking me for my secure mail key and I was able to get that for this account, and I can now receive mail, but when I try to send mail from that account, it doesn't send and I get the following message.

"An error occurred while sending mail. The mail server responded: Request failed; Mailbox unavailable. Please verify that your email address is correct in your account settings and try again"


I'm not sure how to fix this. Please help!

I have 3 accounts set up on Thunderbird. Two are sbcglobal accounts and one is a gmail account. Several Months ago I had a problem with my first sbcglobal account on TB. It kept asking for my password. I found out that I needed a Secure Mail Key password, and when I got that the account worked and is still working fine. Last week the 2nd sbcglobal account kept asking me for my secure mail key and I was able to get that for this account, and I can now receive mail, but when I try to send mail from that account, it doesn't send and I get the following message. "An error occurred while sending mail. The mail server responded: Request failed; Mailbox unavailable. Please verify that your email address is correct in your account settings and try again" I'm not sure how to fix this. Please help!

所有回覆 (1)

more options

Do you have two smtp servers, one for each SBC account, and is each account set to send on the correct server? Select an account in the left pane of Account Settings, then look at the Outgoing Server (SMTP) assignment in the right pane. Click Edit SMTP server... to see if the User Name for the smtp matches the one for the selected account.