Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Still can't get back old bookmarks

  • 4 回覆
  • 1 有這個問題
  • 5 次檢視
  • 最近回覆由 cor-el

more options

My bookmarks completely disappeared this morning. I have tried all the restore options and nothing is working. There are not even default bookmarks. Any time I try to access an old backup date it tells me it can't perform the function. And under the Bookmark menu there is no "Manage Bookmarks" at the bottom as suggested. Anyone else experiencing this. Any fix? It is Firefox 78.10 if thAt makes a difference.

My bookmarks completely disappeared this morning. I have tried all the restore options and nothing is working. There are not even default bookmarks. Any time I try to access an old backup date it tells me it can't perform the function. And under the Bookmark menu there is no "Manage Bookmarks" at the bottom as suggested. Anyone else experiencing this. Any fix? It is Firefox 78.10 if thAt makes a difference.

所有回覆 (4)

more options

What is your o.s.? Is it a mac, due to the FF version you cited?

more options

There may be another profile in FF that has your data but did not launch. Instead a blank generic profile did. But this is only an assumption

go to the following url, and launch an inactive profile listed to see if it contains your data

about:profiles

more options