為了改善您的使用體驗，本網站正在進行維護，部分功能暫時無法使用。若本站的文件無法解決您的問題，想要向社群發問的話，請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問，我們的社群成員將很快會回覆您的疑問。

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

thunderbird email transition to a new computer after old computer crashed

  • 1 回覆
  • 1 有這個問題
  • 19 次檢視
  • 最近回覆由 FLOSSbOxIN

morriswr
morriswr
more options

our computer crashed and I purchased a new computer. the geek squad was able to move the data from the old hard drive to the new computer. we were able to get back to thunderbird but i don't have my local files, address books, and any messages from before the crash. how do i recover those? can i recover those?

our computer crashed and I purchased a new computer. the geek squad was able to move the data from the old hard drive to the new computer. we were able to get back to thunderbird but i don't have my local files, address books, and any messages from before the crash. how do i recover those? can i recover those?

所有回覆 (1)

FLOSSbOxIN
FLOSSbOxIN
more options

Hi @morriswr,

When you say geeksquad was able to move data, how did they move it, and is the data still accessible in the crashed drive?

Ideally if they moved, they should have taken data from the individual "umbrella/main" folders and moved it completely to the new laptop. Also, anything that gets downloaded to "Downloads", "Documents" would need to be be copied the way other things got copied.

Also, you can always recover files/emails from the server login, unless you were POP3 and not IMAP.