為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Country redirect for different websites.

  • 3 回覆
  • 1 有這個問題
  • 14 次檢視
  • 最近回覆由 cor-el

more options

Hi, I am an Australian living in South Korea. For certain websites (like Netflix help) from Google I click on the link https://help.netflix.com but it redirects me to https://help.netflix.com/ko/node/13245 which is all in Korean.

I would like to go to an English page, as my Korean is limited.

My Firefox language settings are English. My Google search settings are Australia (instead of current region).

My Google home page is fine so I don't need the www.google.com/ncr

Please help. Thanks, Clint.

Hi, I am an Australian living in South Korea. For certain websites (like Netflix help) from Google I click on the link https://help.netflix.com but it redirects me to https://help.netflix.com/ko/node/13245 which is all in Korean. I would like to go to an English page, as my Korean is limited. My Firefox language settings are English. My Google search settings are Australia (instead of current region). My Google home page is fine so I don't need the www.google.com/ncr Please help. Thanks, Clint.

所有回覆 (3)

more options

Does it work for you if you change 'ko' to 'en' in the link ?

more options

Tried this, but no help.

more options

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

You can remove all data stored in Firefox for a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

Using "Forget About This Site" will remove all data stored in Firefox for this domain like history and cookies and passwords and exceptions and cache, so be cautious. If you have a password or other data for that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website then data for that website will be saved once again.