為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Thunderbird showing wrong new message count

  • 2 回覆
  • 1 有這個問題
  • 3 次檢視
  • 最近回覆由 Tengokei

more options

I bought a new PC and reinstalled Thunderbird but it was an old version, moved my backup profile back over and everything was fine. I then updated to version 91 and now I am getting 25 unread messages shown always on my taskbar icon with no unread messages in any folder. Has anyone seen this and know how to fix it? It was fine with the older version.

I bought a new PC and reinstalled Thunderbird but it was an old version, moved my backup profile back over and everything was fine. I then updated to version 91 and now I am getting 25 unread messages shown always on my taskbar icon with no unread messages in any folder. Has anyone seen this and know how to fix it? It was fine with the older version.

被選擇的解決方法

Thank you for your reply...... Unfortunately, neither option worked BUT on a side note....... the problem seems to have fixed itself. I am not sure what happened but one second it said 25 messages and the next time I looked back, it said 1. So yea glad that it is working like it is supposed to now but still unclear as to why.

從原來的回覆中察看解決方案 👍 0

所有回覆 (2)

more options

Just an couple of experimental suggestions to try and work out what is going on.

1. Select the trash/deleted folder followed by the spam/junk/bulk mail folder. Do your see mail unread there that your previously did not? IF you do, right click the folder, select properties from the menu and in the resulting window ensure "when getting new messages for this account, always check this folder" is selected.

2. Open account settings for the account, (right click the account in the folder pane and select Setting.) in server settings for the account select the advanced button and in the resulting window make sure the Show only subscribed folders is not selected.

Just to be sure, close and open Thunderbird. Do you see previously hidden folders with unread mail.

more options

選擇的解決方法

Thank you for your reply...... Unfortunately, neither option worked BUT on a side note....... the problem seems to have fixed itself. I am not sure what happened but one second it said 25 messages and the next time I looked back, it said 1. So yea glad that it is working like it is supposed to now but still unclear as to why.