We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Email copy doesn't save in sent

  • 3 回覆
  • 2 有這個問題
  • 2 次檢視
  • 最近回覆由 sfhowes

more options

Hi..

i using outlook.office365.com

Just facing issue today as below: 1. send email but copy didn't save in sent 2. previous email sent copy suddenly missing all.

Anyone can help?

Hi.. i using outlook.office365.com Just facing issue today as below: 1. send email but copy didn't save in sent 2. previous email sent copy suddenly missing all. Anyone can help?

所有回覆 (3)

more options

Services like outlook.com and gmail automatically copy sent messages to a folder, so you should uncheck 'Place a copy in' in the Copies & Folders section of Account Settings. For outlook.com, if this is a personal account, not Office 365, right-click the (IMAP) account in the Folder Pane, Subscribe, Refresh, and check the box for the Sent folder.

more options

Hi.. is officer 365.. beside notice if i forward email yes the copy will in my sent folder.. if i create email and send out but no copy saved.

sfhowes said

Services like outlook.com and gmail automatically copy sent messages to a folder, so you should uncheck 'Place a copy in' in the Copies & Folders section of Account Settings. For outlook.com, if this is a personal account, not Office 365, right-click the (IMAP) account in the Folder Pane, Subscribe, Refresh, and check the box for the Sent folder.

sfhowes said

Services like outlook.com and gmail automatically copy sent messages to a folder, so you should uncheck 'Place a copy in' in the Copies & Folders section of Account Settings. For outlook.com, if this is a personal account, not Office 365, right-click the (IMAP) account in the Folder Pane, Subscribe, Refresh, and check the box for the Sent folder.
more options

If it's an Office365 account, are you connecting with the help of an add-on like Owl or ExQuilla? Office365 accounts seem to require some attention by the account administrator to enable and configure smtp service.