為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

use recovery key after forget & reset password

  • 4 回覆
  • 2 有這個問題
  • 4 次檢視
  • 最近回覆由 cor-el

more options

I forget my account password so i reset the password. Then i accidentally skip the recovery key to reset option so my whole data in sync is not shown. But i have a recovery key. How to restore my data?

I forget my account password so i reset the password. Then i accidentally skip the recovery key to reset option so my whole data in sync is not shown. But i have a recovery key. How to restore my data?

所有回覆 (4)

more options

Hi

Any data you have on the server that had not already been synced to another copy of Firefox will have been erased when you reset your password.

more options

Thanks for the reply. I have a recovery code of before i reset. Any use with that to restore password?

more options
more options

Since you already have reset the password, you can no longer use that old recovery key as the reset has invalidated it and the password reset has purged your data on the server, so you won't be able to restore your previous personal data from the Sync server by using that old recovery key. You will also have to generate a new recovery key in case you would want to use this recover feature in the future.