為了改善您的使用體驗，本網站正在進行維護，部分功能暫時無法使用。若本站的文件無法解決您的問題，想要向社群發問的話，請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問，我們的社群成員將很快會回覆您的疑問。

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Did a Firefox Refresh and lost everything

  • 1 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 cor-el

babecki.technology
babecki.technology
more options

While troubleshooting internet connectivity issues I did a refresh of Firefox. I didn't back up my bookmarks or onetab links because it said no information would be lost, but I lost it all. There is an old Firefox data folder on my desktop but when I copied those files into firefox to use in this new profile there is still nothing there. I even tried a Windows system restore which was a colossal waste of time.

Are there any system files hidden somewhere that would contain my bookmark and onetab data or is it just gone?

While troubleshooting internet connectivity issues I did a refresh of Firefox. I didn't back up my bookmarks or onetab links because it said no information would be lost, but I lost it all. There is an old Firefox data folder on my desktop but when I copied those files into firefox to use in this new profile there is still nothing there. I even tried a Windows system restore which was a colossal waste of time. Are there any system files hidden somewhere that would contain my bookmark and onetab data or is it just gone?

由 babecki.technology 於 修改

所有回覆 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are the compressed .jsonlz4 backup in the backup in the bookmarkbackups folder in the profile stored in the "Old Firefox Data" folder on the desktop ?

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).

You can copy certain files with Firefox closed to the current profile folder to transfer or recover personal data. Note that best is to avoid copying a full profile folder.

  • bookmarks and history: places.sqlite
  • favicons: favicons.sqlite
  • bookmark backups: compressed .jsonlz4 JSON backups in the bookmarkbackups folder
  • cookies.sqlite for the Cookies
  • formhistory.sqlite for saved autocomplete Form Data
  • logins.json (encrypted logins;32+) and key4.db (decryption key;58+) for Passwords saved in the Password Manager
    key3.db support ended in 73+; to use key3.db in 58-72, make sure to remove key4.db
  • cert9.db (58+) for (intermediate) certificates stored in the Certificate Manager
  • persdict.dat for words added to the spell checker dictionary
  • permissions.sqlite for Permissions and possibly content-prefs.sqlite for other website specific data (Site Preferences)
  • sessionstore.jsonlz4 for open tabs and pinned tabs (see also the sessionstore-backups folder)