為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

inbox problem

  • 1 回覆
  • 1 有這個問題
  • 9 次檢視
  • 最近回覆由 Matt

more options

Starting this morning, my comcast.net emails are not downloading into my Win 10 T-Bird inbox. When I hit 'Get Messages' a popup shows there are 15 in the queue, but all I get, repeatedly, is a single ad message from Spotify that I've deleted over and over. I have run 'repair folder' on the inbox, but it doesn't change anything. The missing messages are all sitting in my comcast.net email inbox. What's going on, anybody know? Many thanks.

Starting this morning, my comcast.net emails are not downloading into my Win 10 T-Bird inbox. When I hit 'Get Messages' a popup shows there are 15 in the queue, but all I get, repeatedly, is a single ad message from Spotify that I've deleted over and over. I have run 'repair folder' on the inbox, but it doesn't change anything. The missing messages are all sitting in my comcast.net email inbox. What's going on, anybody know? Many thanks.

被選擇的解決方法

Try opening your comcast account in their web page and emptying the spam and trash folders. The real cause is your anti virus. But emptying the spam and trash folders usually removes the malformed email that causes it to lock the download session until it times out and starts again.

從原來的回覆中察看解決方案 👍 1

所有回覆 (1)

more options

選擇的解決方法

Try opening your comcast account in their web page and emptying the spam and trash folders. The real cause is your anti virus. But emptying the spam and trash folders usually removes the malformed email that causes it to lock the download session until it times out and starts again.