為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

i can not locate my old windows bookmarks and passwords

more options

My old computer ran windows 7, the operating system died and i bought a new computer. I opened firefox and i could not find my bookmarks. all the help articles say to find C:windows.old\users\<username>\appdata\roaming\moxilla\firefox\profiles\<filename.default\>bookmarkbackups

when i follow the path the default folder doesn't contain my old windows bookmarks.

My old computer ran windows 7, the operating system died and i bought a new computer. I opened firefox and i could not find my bookmarks. all the help articles say to find C:windows.old\users\<username>\appdata\roaming\moxilla\firefox\profiles\<filename.default\>bookmarkbackups when i follow the path the default folder doesn't contain my old windows bookmarks.

所有回覆 (3)

more options

The Windows.old folder is created by Windows when you run its Refresh feature, so I would be surprised if you have a C:\Windows.old folder on your new computer already.

Did you migrate any data from your old computer's hard drive (or SSD) to your new computer's hard drive (or SSD)? Are you able to access old data by attaching your old drive to your new computer?

more options

i have the old hard drive, but it doesn't seem to want to open on my new pc? any suggestions?

more options

Hmm, that's not good. Is it showing up as the D, E, F drive, etc., or it's not recognized at all? If there's a hardware problem, this wouldn't be the best site to solve that part.

To explore the relevant folder on the old drive, you need to set Windows to show hidden files and folders: https://support.microsoft.com/en-us/windows/show-hidden-files-0320fe58-0117-fd59-6851-9b7f9840fdb2

Then it would be (if your drive is E):

E:\Users\<username>\AppData\Roaming\Mozilla\Firefox