為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Will not send emails

  • 1 回覆
  • 1 有這個問題
  • 2 次檢視
  • 最近回覆由 sfhowes

more options

I downloaded Thunderbird and was so anxious to replace my MS Outlook with a powerful email app. I installed the program on my MS 10 PC and on my MS 11 Laptop. The laptop install works great, but the PC install will not send emails and I have tried everything. Restarted in Safe Mode, reinstalled the program, made sure smtp was set up correctly and nothing seems to work. I would hate to go back to Outlook, but it looks like I might have to.

I downloaded Thunderbird and was so anxious to replace my MS Outlook with a powerful email app. I installed the program on my MS 10 PC and on my MS 11 Laptop. The laptop install works great, but the PC install will not send emails and I have tried everything. Restarted in Safe Mode, reinstalled the program, made sure smtp was set up correctly and nothing seems to work. I would hate to go back to Outlook, but it looks like I might have to.
附加的畫面擷圖

所有回覆 (1)

more options

The settings are correct. What happens when you send? Using a VPN? What's the antivirus? If it's different from the one on the laptop, and incompatible with TB, that might explain the result. The TB profile folder should always be an exclusion in AV settings.

https://support.mozilla.org/en-US/questions/1369824