Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox ESR Crashing on Raspberry Pi

  • 4 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 jax.dragoon

more options

I am having a bit of a weird issue regarding Firefox 91.7.0 ESR on Raspberry Pi. Specifically on Twister OS.

The browser seems to work perfectly fine as long as I am not logged in to my account. However, once I click to log in and type my password the browser crashes and continues to do so after each attempt to restart it.

Curious as to why I have been launching the browser from the terminal and each time I see the same error messages when the browser crashes.

"Exiting due to channel error."

Typically there are also GenerateDump messages as well.

The odd thing is I tried Firefox ESR (I believe the same version though I will double check that) on the normal Raspberry Pi OS and am not having the issue. It did crash 1-2 times when I first tried to sync but since then it has run and synced with absolutely no issues.

I am having a bit of a weird issue regarding Firefox 91.7.0 ESR on Raspberry Pi. Specifically on Twister OS. The browser seems to work perfectly fine as long as I am not logged in to my account. However, once I click to log in and type my password the browser crashes and continues to do so after each attempt to restart it. Curious as to why I have been launching the browser from the terminal and each time I see the same error messages when the browser crashes. "Exiting due to channel error." Typically there are also GenerateDump messages as well. The odd thing is I tried Firefox ESR (I believe the same version though I will double check that) on the normal Raspberry Pi OS and am not having the issue. It did crash 1-2 times when I first tried to sync but since then it has run and synced with absolutely no issues.

由 jax.dragoon 於 修改

所有回覆 (4)

more options

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx64Beta-aboutcrashes-unsubmitted

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

more options

Thank you I will try and do that. I can confirm that I am running the exact same version of Firefox on stock Raspberry Pi OS and it is having no issues.

I will reboot to Twister and see what I can find in the way of the crash reports.

more options

OK. I managed to get a crash ID. It was quite a challenge as the browser kept crashing as I was trying to get it.

bp-0602b9ca-1bff-480b-98c9-e93bb0220319

I had one additional ID but the browser crashed before I could copy it so now I will have three.

The crash seems to happen when the browser tries to sync my account. That would make sense since it functions fine so long as I am logged out.

Though, as the same error does not happen on stock Raspberry Pi OS I don't think it is directly associated with my account.

more options

Hmm. Well. I seem to have fixed the problem.

I copied the profiles from my working stock Raspberry Pi OS install onto the Twister install where Firefox was crashing. Aside from one error in the terminal the browser seems to be working fine.

Apparently there is something strange with profile creation on Twister. Weird.

Feel free to let me know if this was a dumb idea. I tried it just because I was curious and was half expecting it to fail.