為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Can not log into Last Pass extension with newest Firefox update

  • 9 回覆
  • 24 有這個問題
  • 7 次檢視
  • 最近回覆由 rob.nash1984

more options

I use Last Pass for passwords & it's worked in the past on Firefox. After updating Firefox, the Last Pass extension in by toolbar is black - in the past I would click that, open the Last Pass page to sign in, then the icon turns red and functions. Now when I click the icon a frozen page comes up that never loads. I can sign in to the Last Pass webpage, but that doesn't turn on the extension.

Any advice appreciated - thanks!

I use Last Pass for passwords & it's worked in the past on Firefox. After updating Firefox, the Last Pass extension in by toolbar is black - in the past I would click that, open the Last Pass page to sign in, then the icon turns red and functions. Now when I click the icon a frozen page comes up that never loads. I can sign in to the Last Pass webpage, but that doesn't turn on the extension. Any advice appreciated - thanks!

所有回覆 (9)

more options

That does not fix the problem. I am also having the same problem. Last pass not working with Firefox but works fine with all other browsers.

more options

I'm having a similar issue beginning recently. When opening up firefox, I'm prompted for 2FA (Google Authenticator). I enter the code, click authenticate, nothing happens.

I can log into the site, or log in via the app, but even if I click remember this computer, it does not. I have to log in every time.

more options

I have the same problem as bariguy above: 2FA authentication not working, but I'm able to login to Lastpass. Also, lately Firefox became less and less reliable. Often, I'm browsing a site and all of a sudden it stops following links. I kill it and restart it and everything works fine for a while, until the same problem happens. Very frustrating.

more options

Same here. I'm not seeing anything go black and am not having pages freeze but when the page opens asking me to authenticate I enter my code but pressing the red authenticate button does nothing. Its like it's not recognizing that I'm clicking it.

more options

I would try the support site or support email mentioned on the extensions page on the add-ons site.

more options

Same problem here as well with the autofill.

more options

Jawaka said

Same here. I'm not seeing anything go black and am not having pages freeze but when the page opens asking me to authenticate I enter my code but pressing the red authenticate button does nothing. Its like it's not recognizing that I'm clicking it.

exact same problem. firefox win10x64 21h2 latest july patching

more options

Jawaka said

Same here. I'm not seeing anything go black and am not having pages freeze but when the page opens asking me to authenticate I enter my code but pressing the red authenticate button does nothing. Its like it's not recognizing that I'm clicking it.

Seems to be fixed for me now

more options

Same problem here. Can't login to LastPass either with the browser extension or by visiting the LastPass website, but can login to LastPass through any other browser